Privacy Policy


This Privacy Policy has been prepared for Black Velvet Furniture Store with the aim of protecting user data and ensuring compliance with the provisions of the Personal Data Protection Law (PDPL) applicable in the Kingdom of Saudi Arabia.
"Personal Data" refers to any information that can be used directly or indirectly to identify a specific individual. By using this website or the store's services, you explicitly agree to the terms set forth in this policy.

1. Data Collected

We may collect the following personal data:
  • Full name.
  • Email address.
  • Mobile number.
  • Mailing and delivery address.

Methods of Data Collection:

  • Directly: When you create an account, complete an order, or communicate with us.
  • Indirectly: Through cookies and tracking technologies utilized on the website.

2. Purpose of Data Collection

Personal data is processed and used for the following purposes:
  • Fulfilling purchase transactions, deliveries, and providing customer service.
  • Managing user accounts and tracking orders.
  • Enhancing the user experience and developing the store's services.
  • Responding to inquiries, complaints, and requests.
  • Sending notifications, updates, and marketing offers (subject to customer consent).
  • Conducting necessary analytics and statistics to improve overall performance and services.

3. Data Protection

Black Velvet Furniture Store is committed to taking appropriate security measures to safeguard your personal data, which include:
  • Utilizing modern security and encryption systems.
  • Protecting networks and databases from unauthorized access.
  • Restricting data access strictly to authorized personnel only.
  • Employing SSL (Secure Sockets Layer) security protocols to protect data during transmission.
Important Note: Payment card details are never stored on the store’s servers.

4. Cookies

The website utilizes cookies for the following objectives:
  • Saving the contents of your shopping cart.
  • Remembering user preferences.
  • Optimizing website performance.
  • Analyzing website usage to develop our services.
Users can manage or disable cookies through their browser settings; however, please note that disabling cookies may affect the functionality of certain website features.

5. Data Sharing

Black Velvet Furniture Store does not sell, rent, or trade personal data with any third party, except in the following instances:
  • With authorized service providers and partners necessary for operating the website or executing orders.
  • With government or regulatory authorities when there is a statutory or legal obligation to do so.
Non-personal, anonymized data may also be shared for statistical or analytical purposes.

6. Rights of Data Subjects

In accordance with applicable regulations, you have the right to:
  • Know how your personal data is collected and processed.
  • Access your personal data.
  • Request the correction of inaccurate or incomplete data.
  • Request the destruction (erasure) of your personal data when there is no longer a statutory justification for retaining it.
  • Withdraw your consent for data processing whenever legally permissible.
Requests can be submitted via the communication channels outlined below and will be processed within a reasonable timeframe in accordance with local regulations.

7. Legal Basis for Data Processing

Personal data is collected and processed based on user consent, to fulfill contractual obligations, or to comply with relevant statutory and regulatory requirements.

8. Data Retention Period

Personal data is retained only for the duration necessary to fulfill the purposes for which it was collected, or for the period required by applicable laws and regulations. Following this period, it will be disposed of in a secure manner.

9. Handling Data Breaches

In the event of any security breach impacting personal data, the store will take appropriate regulatory actions and notify the relevant authorities and affected individuals whenever required by applicable laws.

10. External Links

The website may contain links to external sites or services that are not managed by the store. The store holds no responsibility for the content or privacy policies of these third-party websites.

11. Data Protection Officer and Contact Information

For any inquiries or requests concerning your personal data, you may contact our Data Protection Officer via:

12. Complaints and Inquiries

If you have any questions or wish to file a complaint regarding this Privacy Policy or the processing of your personal data, please reach out to us through the email address or mobile number listed above.

13. Amendments to the Privacy Policy

Black Velvet Furniture Store reserves the right to modify this Privacy Policy at any time in alignment with legal updates and operational requirements. The updated version will be published directly on the website, and continued use of the website constitutes your acceptance of these updates.

14. Governing Language

The Arabic language is the official language adopted for the interpretation of this policy. In the event of any discrepancy or conflict between the Arabic text and any translated version, the Arabic version shall prevail as the authoritative reference.

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